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Hospitality

What If You Could Actually Turn Your Phone Off?

You didn't become a property manager to be a professional text responder. Yet here you are, answering "What's the WiFi password?" at midnight. Again. We build AI systems that handle guest communication so you can scale your portfolio without sacrificing your sanity.

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Sound Familiar?

Common challenges short-term rentals businesses face every day.

You're Always "On"

Guests expect instant replies at 2 AM. A slow response tanks your rating. So you sleep with one eye on your phone, vacation doesn't exist, and dinner gets interrupted by "the hot tub isn't working."

Scaling Feels Impossible

You know you could manage 50 properties. But at 30, you're already drowning. Adding more units means adding more midnight messages, more check-in chaos, more of YOU stretched thinner.

Your PMS Is an Island

Guesty talks to Airbnb. Your cleaner app doesn't. Pricing tools, locks, thermostats, maintenance—everything needs manual bridging. You're the human integration layer.

Reviews Live or Die by Response Time

A guest waits 20 minutes for an answer, and suddenly you're "unresponsive" in their review. Your 4.9 drops to 4.7. Bookings slow. Revenue dips. All because you were in the shower.

How We Help Short-Term Rentals Businesses

AI-powered solutions designed specifically for your industry.

24/7 Guest AI Agent

Your guests get instant, accurate responses—WiFi passwords, check-out times, local recommendations—while you sleep. Complex issues get escalated intelligently. Your response time becomes legendary.

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Turnover Automation

Check-out triggers cleaner dispatch. Cleaning completion triggers smart lock code generation. Code generation triggers guest message. Zero manual steps between bookings.

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PMS Integration Hub

Connect Guesty or Hostaway to everything: cleaners, maintenance, pricing, smart home devices, accounting. One source of truth. Changes flow everywhere automatically.

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94%
Messages Automated
8sec
Avg Response Time
4.9★
Average Rating
+60%
Portfolio Growth
Case Study

Real Results for Short-Term Rental Management

Coastal Property Co.

The Challenge

Managing 45 vacation rentals along the coast, the owner was personally handling 200+ guest messages daily. Response time averaged 18 minutes during the day, longer at night. She hadn't taken a real vacation in 3 years.

Our Solution

Deployed AI guest communication across all properties, integrated with Guesty. The AI handles booking questions, check-in instructions, local tips, and common issues. Complex problems get routed to on-call staff with full context.

The Results

  • 94% of guest messages now handled by AI with no human involvement
  • Average response time dropped from 18 minutes to 8 seconds
  • Review scores improved from 4.7 to 4.9 average across all properties
  • Scaled from 45 to 72 properties without adding staff
  • Owner took her first real vacation in 3 years

Questions About AI for Short-Term Rentals?

Related Industries

HotelsProperty ManagementEvent VenuesReal Estate Agents
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