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Automotive

Your Techs Fix Cars. Who's Answering Phones?

You've got a bay open next Tuesday. A customer calls for an oil change. But your service writer is writing up an estimate and the phone rings out. That bay stays empty. We fix that.

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Sound Familiar?

Common challenges auto repair businesses face every day.

Service Writers Are Overwhelmed

Writing estimates, explaining repairs, taking payments, AND answering calls? Something's getting dropped. Usually it's the phone. And phone calls are where new customers come from.

Customers Want Updates

"Is my car ready?" calls come in all day. Each one interrupts your workflow. But if you don't answer, they get frustrated and leave bad reviews.

Schedule Has Gaps

Some days you're slammed. Other days, bays sit empty. Without proactive outreach to customers due for service, you're leaving money on the table.

Quotes Take Forever

Customer calls for a brake job quote. You need to look up the vehicle, check parts pricing, calculate labor. By the time you call back, they've already booked elsewhere.

How We Help Auto Repair Businesses

AI-powered solutions designed specifically for your industry.

AI Service Advisor

Answers calls, provides instant quotes for common services, books appointments based on bay availability, and handles status check calls. Your human staff focuses on in-person customers.

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Customer Communication

Automatic status updates when vehicles move through the shop. Service reminders for oil changes, inspections, and recommended work. Review requests after pickup.

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Shop System Integration

Connect Mitchell, ShopWare, Tekmetric, or your shop management system. Appointments sync to your schedule. Customer history accessible instantly.

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100%
Calls Answered
92%
Bay Utilization
$18K
Monthly Revenue Gain
+24%
Customer Satisfaction
Case Study

Real Results for Auto Repair

Precision Auto Care

The Challenge

A 6-bay shop was missing 25% of incoming calls. The service writer couldn't handle phones during peak hours. Schedule had 30% gaps from lack of proactive booking.

Our Solution

Deployed AI phone agent with instant quoting for 15 common services. Implemented automated service reminders and status updates. Integrated with Tekmetric.

The Results

  • 100% of calls now answered, even during lunch
  • Bay utilization increased from 70% to 92%
  • $18,000 additional monthly revenue from captured calls
  • Customer satisfaction scores improved 24%
  • Service writer now focuses on high-value upsells

Questions About AI for Auto Repair?

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