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Healthcare

Summit Chiropractic

New Patients Book While You Sleep—No-Shows Cut by 68%

25% → 8%
No-Shows
+40%
New Patients
20+ hrs/wk
Staff Hours Saved
3
Chiropractors
"My front desk can actually focus on the patients in front of them now. The AI handles the phones better than we ever could."
— Dr. Sarah Mitchell, Summit Chiropractic

The Challenge

Summit Chiropractic is a 3-doctor practice with a busy patient schedule. Their front desk was stretched thin, leading to missed calls and a frustrating patient experience.

High no-show rate (25%) was costing the practice thousands monthly

Front desk overwhelmed juggling phones, check-ins, and paperwork

New patient inquiries went to voicemail during busy periods

Manual reminder calls took hours of staff time weekly

The Solution

We implemented an AI phone agent paired with an intelligent appointment reminder system, all integrated with their practice management software.

Deployed AI phone agent to handle all incoming calls

Automated appointment reminders via text, email, and voice

Smart scheduling that books new patients during low-traffic times

Integration with practice management system for real-time availability

The Results

No-show rate dropped from 25% to 8%

New patient bookings increased 40%

Staff reclaimed 20+ hours weekly from phone and reminder duties

Patient satisfaction improved with faster response times

Let's Talk

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