Metro Plumbing
Never Misses an After-Hours Call, And Added $14K in Monthly Revenue
"We went from losing jobs to voicemail to booking them automatically at 2am. The AI pays for itself ten times over every month."— Owner, Metro Plumbing
The Challenge
Metro Plumbing is a six-truck plumbing company serving the metro area. The owner was working 70+ hour weeks handling dispatch and customer calls while trying to grow the business.
Missing 40% of after-hours calls while technicians were on jobs
After-hours calls went to voicemail, then to a competitor
Owner personally handled dispatch, working 70+ hours/week
No way to capture leads during peak call times
The Solution
We implemented an AI phone agent that answers every call, qualifies the job, and either books the appointment or dispatches an emergency technician, all integrated with their existing ServiceTitan system.
Deployed 24/7 AI phone agent for all incoming calls
Automated dispatch based on technician location and availability
Emergency call escalation to on-call technician
Connects to ServiceTitan so jobs are created automatically
The Results
Every call answered, day and night
Added $14,000 in monthly revenue from captured after-hours leads
Owner reclaimed 20 hours/week previously spent on phones
Emergency response time dropped from 2 hours to 35 minutes
See What AI Could Take Off Your Plate
Every business is different. In 30 minutes, we'll map which calls, bookings, and follow-ups you can automate first, and what that is worth to you in hours and dollars.
- Free 30-minute discovery call
- Custom roadmap for your business
- No pressure, no hard sell
- Clear pricing, no hidden fees
Book Your Free Consultation
Pick a time, no back-and-forth email required
Or email directly: luca@grecolabs.com