Metro Plumbing
Never Misses an After-Hours Call—And Added $8K Monthly Revenue
"We went from losing jobs to voicemail to booking them automatically at 2am. The AI pays for itself ten times over every month."— Owner, Metro Plumbing
The Challenge
Metro Plumbing is a 12-technician plumbing company serving the metro area. The owner was working 70+ hour weeks handling dispatch and customer calls while trying to grow the business.
Missing 30% of calls while technicians were on jobs
After-hours calls went to voicemail—and to competitors
Owner personally handled dispatch, working 70+ hours/week
No way to capture leads during peak call times
The Solution
We implemented an AI phone agent that answers every call, qualifies the job, and either books the appointment or dispatches an emergency technician—all integrated with their existing ServiceTitan system.
Deployed 24/7 AI phone agent for all incoming calls
Automated dispatch based on technician location and availability
Emergency call escalation to on-call technician
Integration with ServiceTitan for seamless job creation
The Results
Call capture rate increased from 70% to 100%
Added $8,000+ in monthly revenue from captured after-hours leads
Owner reclaimed 25 hours/week previously spent on phones
Average response time to emergencies dropped from 45 to 12 minutes
Ready to Transform Your Business?
Every business is different. Let's have a conversation about your specific challenges and explore how AI can help you save time, increase revenue, and scale smarter.
- Free 30-minute discovery call
- Custom roadmap for your business
- No pressure, no hard sell
- Clear pricing, no hidden fees
Book Your Free Consultation
30 minutes that could change everything
Or email directly: grecoaisolution@gmail.com